Reducing your risk of lawsuits by using these proactive strategies when
building your business. Here are some tips for reevaluating your risk
Every time you hire a new employee, you’re taking on risk. When examining
potential employees, check their references thoroughly. Run a criminal
background test. Confirm the validity of any certifications, licenses,
or degrees. It’s your responsibility to make sure this person is
free of any foreseeable liability. Also, to protect yourself from a hiring
practices lawsuit, make a detailed records of your hiring process. Make
dated notes on any phone calls, background checks, and employment ads.
Use a standardized orientation and training process to ensure that each
of your employees are familiar with your organization’s philosophies
and customer approach. Consistency in knowledge of the brand identity
is key to making sure that each employee is capable of giving customers
consistent service. Be sure to revise your training curriculum regularly
to accommodate things like new legislation or changing industry trends.
The overall goal is consistency.
Additionally, don’t underestimate the potential of emergency situations
that require swift action from your staff, or yourself. Make sure they
are properly educated on how to act in various emergency situations, especially
ones that could require immediate medical attention. A potential lawsuit
could happen when a customer required immediate medical care and didn’t
receive it. On the other hand, someone could sue as a result of poor medical
care received before an ambulance arrived, so make sure you are getting
trained by a reputable organization. Also have a plan in place for any
natural disasters that could happen and make sure each employee knows
it. Have your emergency response plans in a place where everyone can easily
reference them when needed.
If you or someone you know needs legal representation for a criminal charge,
contact Austin’s criminal defense
Carroll Troberman, PLLC for a free consultation.